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We continue with you


Always close to you

We remain at your disposal and we are adhering to health recommendations to ensure your safety and that of our employees, committed to offering the best service so that you can keep operating conveniently.

This is why we recommend:


Using digital channels

You can perform your operations quickly and easily through online banking and the mobile app, 24 hours a day, 7 days a week. Among other operations, you can:

  • Check and perform transactions with your products (accounts, cards, loans, securities...)
  • Make transfers
  • Pay bills and manage your direct debits
  • Manage your cards (block, change payment method, defer payments...)
  • Repay loans
  • Manage savings and investments
  • Pay taxes
  • Check your bank correspondence
  • Receive alerts


Avoiding unnecessary travel to your branch

Although we recommend that you only travel to your branch when strictly necessary, we continue to provide you with the best service, taking the necessary measures to guarantee safety at all times. For this reason, if you need to go to one of our branches, we have adopted several risk prevention guidelines:

  • • Public opening hours for our branches will be from Monday to Thursday from 8.15am to 4.30pm and Friday from 8.15am to 2.30pm
  • • Avoid close contact with people who are displaying symptoms of respiratory infection.
  • • You must use cash machines for cash operations when possible.
  • • Maximum capacity is limited to avoid crowds: 1 customer being served, 1 waiting and the rest will remain outside the branch, respecting the order of arrival.
  • • You must keep a distance of at least 2 meters at all times when interacting with our employees.


View open offices >


Use cash machines

We remind you that you have at your disposal an extensive network of cash machines where you can withdraw amounts starting from €80 free of charge. You can view them here.

Covid-19 Financial Aid


Aware that the health crisis caused by COVID-19 is affecting the liquidity needs of your business, now more than ever, we continue to stand by our self-employed clients, liberal professionals and SMEs.

To do this, Arquia Banca puts at your disposal different financing alternatives to HELP YOU.


More information

Special Markets:  Covid-19


Check the reports made by our specialists. Weekly report with the most relevant information on the markets.  

More information




We recommend card payments


More information

Security Recommendations





We at Arquia Banca take your security very seriously, so we want to remind you of the precautions you should take to protect your accounts as much as possible.

Do not give your passwords or personal information to anyone.

Arquia Banca will never ask for your password or signature key or the PIN for any of your cards via email or SMS.


More information >


By phone

For enquiries and online banking operations call 91 258 66 08

(Monday to Saturday from 8am to 10pm)


For other queries, call our branches directly.

Branches and cashpoints

At our branches we will assist you personally and resolve your queries.


By e-mail

Fill in the form and we will contact you shortly via email.