Código de Buenas Prácticas

Aviso a clientes procedentes de Profim Asesores Patrimoniales, EAFI, S.L.U.

Data Protection Policy Update

Política de Protección de Datos Accionista

Information on the main execution centers and quality of execution obtained

Compliance with the LEI Code

Exchange rates

Discount rates

Information about floor clauses

Required Delivery Documentation Index (IDEP)

Basic Information about Coverage of Deposits

Mortgage loan access guide

Prepared and published by Banco de España, it includes all the information necessary for bank customers considering taking out a mortgage to purchase a home in accordance with Order EHA/2899/2011 and Circular of Banco de España 5/2012.

Quarterly information on fees and rates commonly used or offered for the most frequent transactions

Quarterly information on fees and rates commonly used or offered for the most frequent transactions, with typical client profiles of private individuals (Annex 1 of Circular of Banco de España 5/2012, of 27 June)

Interest rates and fees for current account unauthorised overdrafts and exceeding limit of a credit account

Interest rates and fees for current account unauthorised overdrafts and exceeding limit of a credit account (Annex 2 of Circular of Banco de España 5/2012, of 27 June)

Information brochure of maximum rates in operations and services of the stock market

In force since may 1, 2019

Table-extract of fees applied in Securities transactions

Contract for Securities Custody and Administration

SEPA information

Transparency of Operations and Protection of Clients

Customer services regulation of Caja de Arquitectos S. Coop. de Crédito's Economic group.

Customer ombudsman regulation in certain credit cooperatives

Reglamento del Defensor del Partícipe

MiFID Policies

General Terms and Conditions of the Payment Services

Act 22/2007 on distance marketing of financial services to consumers